Digitalization at the University of Bern

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Humans in Public Sector Digitalization

Personen sind vor einem Laptop, hinter Ihr über die Schulter greifend eine AI-Impression

The research project examines the digital transformation process of public administration with a focus on digitized administrative procedures and its effects on the receiving end. The research aims to create a legal basis for the digital transformation in administrative procedures with the goal of increasing citizen benefits. Using an interdisciplinary approach through one dissertation each in Public Administration and Public Law, a survey collects data on the status of digitization in administrative procedures on the basis of related theories, and the stages of digitization in administrative procedures and their potential effects will be explored. Finally, based on the research findings we develop recommendations for the digital transformation of administrative procedures.